Your privacy is our priority. This policy transparently explains how m99m collects, uses, stores, and protects your personal information as a platform user in Malaysia.
Six key approaches we practise to ensure your personal data remains safe and under control at all times.
All data transmitted between your device and m99m servers is protected with 256-bit SSL encryption — the same security technology used by leading banking institutions in Malaysia.
Your personal information is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 monitoring. Only authorised personnel may access user data.
You have full control over your personal information. Update, review, or request deletion of your data at any time through your account settings or by contacting our support team.
M99m has never sold and will never sell your personal information to any third party for marketing or commercial purposes. Your data is used solely for the platform operational purposes stated in this policy.
We use cookies solely to enhance the user experience and analyse platform performance. You can manage cookie settings through your browser at any time without affecting core platform functions.
The m99m Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to complying with all applicable legal provisions on data protection in the country.
M99m values the privacy of every user on our platform. This Privacy Policy is designed to clearly and transparently explain how we handle your personal information from the moment you register an account through your day-to-day use of our services.
This document applies to all m99m platform users, including those accessing via our official website or through the mobile app. By registering or continuing to use the m99m platform, you agree to the terms set out in this Privacy Policy.
If you have any questions regarding this Privacy Policy, the m99m customer support team is available to assist you via in-platform live chat at any time.
M99m only collects personal information that is strictly necessary to provide you with a safe, efficient, and responsible service. Below are the categories of data we collect and the purposes for which they are collected:
| Data Category | Examples of Information | Purpose |
|---|---|---|
| Identity | Full name, date of birth, MyKad number | Account verification & KYC |
| Contact | Email address, phone number | Communication & account notifications |
| Financial | Bank details, transaction records | Deposit & withdrawal processing |
| Technical | IP address, device type, browser | Security & fraud detection |
| Usage | Gaming history, pages visited | Platform improvement & personalisation |
| Location | Country, user time zone | Geographic & security compliance |
We do not collect sensitive information such as medical data, religious beliefs, or personal orientation. All data is collected directly from you during the registration process, platform use, or through communications with our support team.
Personal data you provide to m99m is used solely for the following purposes, and nothing beyond that:
M99m does not sell, rent, or share your personal information with third parties for their own marketing purposes. However, in the course of operating the platform, we may need to share data with the following limited categories of partners:
All third-party partners we work with are bound by strict data protection agreements and are prohibited from using m99m user information for any purpose other than what is specified in those agreements.
We continuously invest in security infrastructure to ensure your personal data is protected at all times. The technical and organisational security measures we employ include:
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. You also play an important role in keeping your account safe by using a strong password and never sharing your login credentials with anyone.
M99m uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can control and manage cookie settings through your browser settings. Disabling certain cookies may affect some platform features, but will not prevent you from accessing m99m's core services.
As an m99m user and Malaysian resident, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA) and our internal policies:
Request a copy of the personal information we hold about you at any time.
Update or correct any inaccurate or outdated personal information.
Request deletion of your personal data, subject to applicable legal obligations.
Object to the use of your data for direct marketing purposes at any time.
Request your data in a machine-readable format for transfer to another platform.
Request restriction of your data processing under certain circumstances provided by law.
To exercise any of the above rights, contact our privacy team via live chat on the platform. We will process your request within 30 business days of receipt.
M99m retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law.
Once the retention period expires, your data will be securely deleted or anonymised using methods that ensure it can no longer be linked to your identity.
The m99m platform may contain links to or integrate with third-party services such as game providers, payment processors, and customer support tools. This Privacy Policy applies only to information collected directly by m99m.
M99m is not responsible for the privacy practices or content of any third-party websites or services. We encourage you to read the privacy policy of each third-party service you use separately.
For third-party services integrated directly into the m99m platform (such as live casino games or payment systems), we ensure all such partners meet or exceed our own data protection standards before any integration takes place.
M99m reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any changes made will be posted on this page with a clear update date.
For amendments involving material changes to how we handle your personal data, we will provide reasonable advance notice via email or in-platform notification before the changes take effect.
Continued use of the m99m platform following any amendments to the Privacy Policy constitutes your acceptance of those changes. If you disagree with the amendments, you have the right to close your account and request deletion of your data in accordance with the established procedures.
Last Updated: June 2026
With industry-grade data protection and a full commitment to user privacy, you can play with greater peace of mind on the m99m platform. Register today and experience the difference.